How To Fix Your HP Printer When It Does Not Turn On | HP Printers | HP
Learn how to fix your HP printer when it does not turn on. For more information, visit our support site https://support.hp.com/us-en/document....
For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpprintersupport.
More support options for your printer are available at http://hp.com/support.
Continue the Conversation:
http://hp.care/SupportForums
http://hp.care/FacebookSupport
http://hp.care/TwitterSupport
Follow these steps to fix your HP printer when it does not turn on:
- Reset the power module, and then reconnect the printer power cord to a working wall outlet.
- Disconnect the power cord from the printer.
- Unplug the other end of the power cord from its power source.
- If your printer has an external power supply, also disconnect the power cord from the block.
- Wait 30 seconds, and then reconnect the power cord to the block.
- Reconnect the other end of the power cord to the rear of the printer, and then plug the power cord directly into a working wall outlet.
- A power strip or surge protector might not provide enough power for your printer.
- Press the Power button.
- If the printer does not turn on, check the power supply compatibility.
- Your printer requires a specific amount of power to work properly.
- To avoid power issues, use the power module and cord that came with your printer.
- For printers that use an external power module, the power supply must match the voltage and amperage specifications of your printer.
- Locate this information printed on the power module, and then check the specifications listed on the back of the printer.
- Compare the power cord connector to the color and shape of the input port on the printer.
- If they do not match, find the correct power cord and power module.
- Reconnect the power cord into the printer without forcing it.
- Press the Power button.
- If the printer still does not turn on, go to the next step.
- If your power module is not working, a replacement might be available at the HP Parts Store.
- Go to parts.hp.com and type the part, product, or serial number found on the power module.
- If a replacement is not available, continue to the next step.
- If the issue continues, service the printer.
- Contact HP for service and warranty options.
#HP #HPSupport #HPPrinters
SUBSCRIBE: http://bit.ly/PrinterSupport
SHOP NOW: http://store.hp.com/us/en/
About HP:
HP Inc. creates technology that makes life better for everyone everywhere — every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
Connect with HP:
Visit HP WEBSITE: http://www.hp.com
Like HP on FACEBOOK: https://www.facebook.com/HP
Follow HP on TWITTER: https://twitter.com/HP
Follow HP on INSTAGRAM: https://www.instagram.com/hp
Follow HP on LINKEDIN: https://www.linkedin.com/company/hp
This video was produced by HP.
How To Fix Your HP Printer When It Does Not Turn On | HP Printers | HP
https://www.youtube.com/user/HP
No comments:
Post a Comment