How To Troubleshoot from the Embedded Web Server for HP LaserJet Enterprise MFPs | HP LaserJet | HP
Learn how to troubleshoot from the Embedded Web Server for HP LaserJet Enterprise MFPs.
For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpprintersupport.
More support options for your printer are available at http://hp.com/support.
Continue the Conversation:
http://hp.care/SupportForums
http://hp.care/FacebookSupport
http://hp.care/TwitterSupport
Follow these steps to troubleshoot from the Embedded Web Server for HP LaserJet Enterprise MFPs:
- On the home screen of the printer control panel, touch the Information icon, and then touch Ethernet.
- Write down the printer IP address or host name or touch the Print icon to print the network information.
- On a computer or device connected to the same network as the printer, open a web browser.
- Type the printer IP address, or type https:// and then the host name.
- Press Enter or select the Go icon or button.
- If no tabs display in the EWS, sign in with the administrator password, and then click the Troubleshooting tab.
- Click General Troubleshooting to review the printer reports and diagnostic tests available for your printer.
- Select the report or test you want, and then click Apply to print the report or start the test.
- If available, click Help to see additional troubleshooting options for your printer.
- Click Diagnostic Data to view or print further information on troubleshooting printer problems.
- Click Start to run a new report, and then click Export to save it to your computer.
- Click Calibration and Cleaning, and choose auto clean and calibration settings for printing highest-quality pages.
- Click Reset Factory Settings for restoring the printer to factory defaults or resetting the firmware.
- All settings, installed solutions, job data, and logs on the disk drive delete permanently during a reset.
- Use Back up and Restore to save data before resetting the printer, and then click Reset.
- On the Confirmation Page, click Reset to confirm your selection.
- Click Firmware Upgrade to update the printer, add new features, and update Web Services apps installed on the printer.
#HP #HPSupport #HPLaserJet
SUBSCRIBE: http://bit.ly/PrinterSupport
SHOP NOW: http://store.hp.com/us/en/
About HP:
HP Inc. creates technology that makes life better for everyone everywhere — every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
Connect with HP:
Visit HP WEBSITE: http://www.hp.com
Like HP on FACEBOOK: https://www.facebook.com/HP
Follow HP on TWITTER: https://twitter.com/HP
Follow HP on INSTAGRAM: https://www.instagram.com/hp
Follow HP on LINKEDIN: https://www.linkedin.com/company/hp
This video was produced by HP.
How To Troubleshoot from the Embedded Web Server for HP LaserJet Enterprise MFPs | HP LaserJet | HP
https://www.youtube.com/user/HP
No comments:
Post a Comment